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<?
//---------------------------------------------------------
include('title.php');
//---------------------------------------------------------
$o1_Recordings = array();
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I dont have the Money Right Now - Intro Delay Sale.mp3",
"effective-text"=>"He asks her directly right after she says she doesn't have the money, \"Do you think you would be able to come up with the money in the next 30 days?\" He DOESN'T say, \"oh I'm sorry to hear that, have a nice day.\" When she says, \"Maybe,\" he says, what day do you think you will have that. He is direct and assumes the sale. Because he is direct, she finally says she may have some in her wallet. Many times people will just say they don't have the money right now but in reality they do have it. Be persistent.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I wont be able to do it today - Set up Delayed Sale.mp3",
"effective-text"=>"When she says she can't do it today, it goes right into nailing down the exact day of when she is going to have it. Notice how he assumes the sale and talks as if she is going to do it. He doesn't ask, \"Is that okay?\" He just asks her, \"What day will you have the money?\" and \"What credit card do you want to use?\"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I dont have the money - Good - 03.mp3",
"effective-text"=>"Does a great job at handling her objection of not having any money when he asks for the credit card. Continues to ask for her credit card number. Doesn't ask if doing a Pre-Registration is okay with her, he assumes it is. He asks for her information multiple times and doesn't let her off the phone until he gets a date and a credit card number.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I dont have the money - Good - 04.mp3",
"effective-text"=>"Follows the Delayed Sales Script word-for-word. Asks for the credit card at the end and then she doesn't say a word for about 25 seconds until he finds his credit card. Great example of how to do a Delayed Sale!!",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I don't have the money - Good 05.mp3",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o1_Recordings[] = array(
"effective-audio"=>"Objection - I don't have the money - Good 06.mp3",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div ng-controller="objections" id="objections" ng-cloak>
<div class="row blue-bg white">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #1
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"I don't have any MONEY."</i>
<br>
<br>
<div class="black left f18">
<span class="green">Reponse:</span> I'm going to be able to help you with that. Here's how the application service works... (go back to script)
</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left" style="padding-top:0px;">
<span class="red">Objection:</span> <i class="red">"I don't have the $_______ right now."</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> How soon do you think you could come up with that $_______?"</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 center bold red">
*** NARROW DOWN TO A <u>SPECIFIC DATE</u> WITHIN 30 DAYS ***
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
Alright, I'll do a
pre-registration today and set this up so that on the <span class="red bold">(date)</span>, we'll
process the $___ and you'll get the login email. If you end up needing another
day or two to get the money in your account, just call customer service and
they can move that date for you. Do you want to use Visa, MasterCard, Discover or
American Express to pre-register?
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o1_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o1_Recordings[$i]['effective-audio']) && $o1_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background-color:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o1_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o1_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o1_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o1_Recordings[$i]['non-effective-audio']) && $o1_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o1_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o1_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o1_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o2_Recordings = array();
$o2_Recordings[] = array(
"effective-audio"=>"Objection - Can I get a Grant For 01.mp3",
"effective-text"=>"When she asks, \"Are there grants out there for what I'm looking for?\" he responds by letting her know there are hundreds of grants on our site. We can't tell there are grants on our site for exactly what the client is looking for. New grants and other funding opportunities are being uploaded all the time. We don't want to mislead the client into thinking there is a grant exactly for what they are looking for.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o2_Recordings[] = array(
"effective-audio"=>"Objection - Can I get a Grant for 02.mp3",
"effective-text"=>"Since she signed up for the service she gets access to all the different types of funding, not just the one she is interested in. He answered it correctly.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #2
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Can I get a grant for ________ (something specific)?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> There are hundreds of new grant applications that are posted to our site every month. You will want to look under the <b>New Funding Opportunities</b> section of the site when you login.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o2_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o2_Recordings[$i]['effective-audio']) && $o2_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o2_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o2_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o2_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o2_Recordings[$i]['non-effective-audio']) && $o2_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o2_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o2_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o2_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o3_Recordings = array();
$o3_Recordings[] = array(
"effective-audio"=>"Objection - How much money can I get_ Good 01.wav",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #3
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"How much Money can I Get?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> That depends on how much the grant you apply for is worth. Remember, there are no limits to the number of grants you can apply for or how much you can get.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o3_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o3_Recordings[$i]['effective-audio']) && $o3_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o3_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o3_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o3_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o3_Recordings[$i]['non-effective-audio']) && $o3_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o3_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o3_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o3_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o4_Recordings = array();
$o4_Recordings[] = array(
"effective-audio"=>"Objection- Why do we have to fill out the initial applications on the website - Good 01.wav",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #4
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Why do we have to fill out the initial applications on the website?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> That information you fill out is used to
assist our grant researchers in finding grant applications for new projects and
to help them stay in touch with the needs of businesses and individuals along
with new trends in funding.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o4_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o4_Recordings[$i]['effective-audio']) && $o4_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o4_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o4_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o4_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o4_Recordings[$i]['non-effective-audio']) && $o4_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o4_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o4_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o4_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o5_Recordings = array();
$o5_Recordings[] = array(
"effective-audio"=>"Objection - How long will it take to get a Grant - Good 01.wav",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #5
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"How long does it take to get a grant?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> The time
frame for applying and receiving grant money varies from grant to grant. There
are different deadlines for each grant and each Grantor distributes the money
differently.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o5_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o5_Recordings[$i]['effective-audio']) && $o5_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o5_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o5_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o5_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o5_Recordings[$i]['non-effective-audio']) && $o5_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o5_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o5_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o5_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o6_Recordings = array();
$o6_Recordings[] = array(
"effective-audio"=>"Objection - Why am I paying, I thought grants are Free.mp3",
"effective-text"=>"Did a great job explaining our service. This is a common concern with our service. People think they are paying for a grant. This is not the case. He does a great job at explaining what they are buying. Once the client understands that, then they are more comfortable with spending the money.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o6_Recordings[] = array(
"effective-audio"=>"Objection - I thought Grants were Free_ - Good 01.mp3",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #6
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Why am I paying when GRANTS are supposed to be FREE?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> Yes, grants are free!! The fee we charge
covers the research we do to bring you the applications so you don't have to
track them down yourself.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o6_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o6_Recordings[$i]['effective-audio']) && $o6_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o6_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o6_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o6_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o6_Recordings[$i]['non-effective-audio']) && $o6_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o6_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o6_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o6_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o7_Recordings = array();
$o7_Recordings[] = array(
"effective-audio"=>"Objection - What's your Success Rate - Good 01.wav",
"effective-text"=>"",
"non-effective-audio"=>"Objection - Whats your success rate - Bad.mp3",
"non-effective-text"=>"Doesn't follow the script. After answering the question, she doesn't go back to the script, she just pauses which creates another question. The script answers the question so much better than what she can do on her own."
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #7
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"What is your SUCCESS RATE in the Program? What are the ODDS of receiving a grant?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> We
research the grant applications for you, label them and categorize them on our
website. Whether you succeed at getting a grant depends on you meeting the
eligibility requirements for each grant, how well you fill the application out,
and who the grantor decides to award the grant to. (go back to the script)</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o7_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o7_Recordings[$i]['effective-audio']) && $o7_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o7_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o7_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o7_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o7_Recordings[$i]['non-effective-audio']) && $o7_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o7_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o7_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o7_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o8_Recordings = array();
$o8_Recordings[] = array(
"effective-audio"=>"Objection - Is this a One-Time Charge.mp3",
"effective-text"=>"Does a great job answering the question. Encourages him to keep it longer than the 30 days, \"I strongly encourage clients to stay for as long as you can...\" Then he explains the guarantee again and then goes right back into asking for the credit card. He DOESN'T say, \"Do you want to go ahead with it?\" He just assumes he is going to do it and asks for the credit card.",
"non-effective-audio"=>"Objection - How long does this fee last for - Bad.mp3",
"non-effective-text"=>"She answers the question and stays pretty close to the script but she should have gone right back to the script and asked for the credit card information. She paused too many times allowing him a chance to ask another question or to think of a reason not to go ahead with the program. She is almost waiting for him to say, \"Okay, let's do it.\" Instead she needs to assume the sale and ask for the credit card."
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #8
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Is this a reoccurring charge?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> Yes, but it can be stopped at any time!</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o8_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o8_Recordings[$i]['effective-audio']) && $o8_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o8_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o8_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o8_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o8_Recordings[$i]['non-effective-audio']) && $o8_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o8_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o8_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o8_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o9_Recordings = array();
$o9_Recordings[] = array(
"effective-audio"=>"Objection - Why is there a Monthly Fee.mp3",
"effective-text"=>"Does a great job answering her questions and handling all of her objections. He is very confident when handling the objections.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o9_Recordings[] = array(
"effective-audio"=>"Objection - Why is there a monthly fee_ - Good 03.mp3",
"effective-text"=>"",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #9
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Why is there a MONTHLY FEE?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> The monthly fee allows
our researchers to continue to locate the newest free money grants and post
them to our website. It also pays for the weekly teleconferences and our
customer support team who will be there to answer any questions you might have.
Remember ______, you can cancel at any time and stop the service when you no
longer need the help.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o9_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o9_Recordings[$i]['effective-audio']) && $o9_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o9_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o9_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o9_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o9_Recordings[$i]['non-effective-audio']) && $o9_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o9_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o9_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o9_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o10_Recordings = array();
$o10_Recordings[] = array(
"effective-audio"=>"Objection - Ill do it Online 01.mp3",
"effective-text"=>"Simple but effective response.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
$o10_Recordings[] = array(
"effective-audio"=>"Objection - Ill do it Online 02.mp3",
"effective-text"=>"Great response. Tells the client it is just going to take a few minutes. The clients don't need to be in front of a computer right when you make the sale. He told him he can look at the email when he gets in front of his computer. He was persistent about getting him signed up.",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #10
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"I will just sign up online."</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> You can sign up online for $29.95. If you do it over the phone, we do a phone promotion to give people an incentive to sign up now.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o10_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o10_Recordings[$i]['effective-audio']) && $o10_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o10_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o10_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o10_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o10_Recordings[$i]['non-effective-audio']) && $o10_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o10_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o10_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o10_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o11_Recordings = array();
$o11_Recordings[] = array(
"effective-audio"=>"Danielle - Is it safe_ - 2016-07-18.mp3",
"effective-text"=>"Effective Response",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #11
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Is this a secure site? Is my information safe?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> Absolutely. You can verify it by the "https" in the address bar of your browser. We take your security very seriously. IF THEY PERSIST: We actually have 3 ways we keep your information secure. 1st of all, we have a Secure Certificate on our order page. 2nd, all of your credit card information is encrypted, and 3rd, our servers are PCI compliant. Your information is 100% secure.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o11_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o11_Recordings[$i]['effective-audio']) && $o11_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o11_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o11_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o11_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o11_Recordings[$i]['non-effective-audio']) && $o11_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o11_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o11_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o11_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
<?
$o12_Recordings = array();
/*$o12_Recordings[] = array(
"effective-audio"=>"Objection - Are you a scam - Good 01.mp3",
"effective-text"=>"Effective Response",
"non-effective-audio"=>"",
"non-effective-text"=>""
);*/
$o12_Recordings[] = array(
"effective-audio"=>"Objection - Are you a scam_ - Good 02.mp3",
"effective-text"=>"Effective Response",
"non-effective-audio"=>"",
"non-effective-text"=>""
);
?>
<div class="row blue-bg white" style="margin-top:20px;">
<div class="col-lg-12">
<div class="p20 f24 left bold">
Customer Objection #12:
</div>
</div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-10">
<div class="p20 f24 left">
<span class="red">Objection:</span> <i class="red">"Is this a scam?"</i>
<br>
<br>
<div class="black left f18"><span class="green">Reponse:</span> Absolutely not! I can certainly understand your concern because there are definitely fraudulent companies operating on the Internet, but we do not happen to be one of them. We've been in business since Nov. 2008. We provide all of our company information on our website for credibility and we are a registered company in the state of Delaware.</div>
</div>
</div>
<div class="col-lg-1"></div>
</div>
<div class="row">
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<div class="p20 f24 bold center green-bg white">
Effective Calls
</div>
</div>
<div class="col-lg-5">
<div class="p20 f24 bold center red-bg white">
Not Effective Calls
</div>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
for($i=0; $i<count($o12_Recordings); $i++)
{
?>
<div class="col-lg-1"></div>
<div class="col-lg-5" style="border-right:1px solid rgba(225,225,225,1);">
<?
if(!empty($o12_Recordings[$i]['effective-audio']) && $o12_Recordings[$i]['effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o12_Recordings[$i]['effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o12_Recordings[$i]['effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="green bold">Effective:</span> <?=$o12_Recordings[$i]['effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-5">
<?
if(!empty($o12_Recordings[$i]['non-effective-audio']) && $o12_Recordings[$i]['non-effective-audio'] != '')
{
?>
<div class="relative block p4 f24 dark-gray-bg center" style="border-top:1px solid rgba(255,255,255,0.5);">
<div class="absolute block fa fa-check green f20 check"
style="top:5px; left:6px; background:#fff; border-radius:14px; padding:4px; display:none;"></div>
<audio class="audioPlayer" src="/training_calls/script/<?=$o12_Recordings[$i]['non-effective-audio']?>" controls style="width:300px;" />
</div>
<?
if(!empty($o12_Recordings[$i]['non-effective-text']))
{
?>
<div class="p20 f14 left black dark-gray">
<span class="red bold">Not Effective:</span> <?=$o12_Recordings[$i]['non-effective-text']?>
</div>
<?
}
}
?>
</div>
<div class="col-lg-1"></div>
<div class="clearfix"></div>
<?
}
?>
</div>
</div>
<?
$version = '1.0';
include('id.php');
?>